Transform Pre-Shift Huddles and daily staff communication with instant, engaging video messages for all employees — front, back, and beyond. No learning curve, no apps, just a QR scan to keep your team aligned and energized.
The Hub CX is a branded, cutting-edge communication and training platform accessed through a poster interface designed to enhance collaboration and streamline operations within restaurant teams. This tool provides targeted functionality for businesses to manage their teams locally while staying aligned with corporate goals.
Scalable communication for a fraction of the cost of traditional tools.
Get scalable communication for a fraction of the cost of traditional tools.
The Hub CX is built by operators to solve real-life shift challenges.
…All for less than $1 a day.
Wondering how The Hub CX works? Our formula makes video sharing instant, easy, and accessible for chain restaurants. The Hub CX is a printed poster placed in your restaurant, featuring scannable QR codes linked to short videos. Each code represents a different communication channel—like Pre-Shift Huddles, Training, or Kitchen Updates. Corporate leaders and local managers record and upload videos from their phones, and staff simply scan to watch. No apps, no logins—just instant, consistent communication for every shift.
All Staff: Scan for location-wide updates, shoutouts, and important news.
Pre-Shift Huddle: Get today’s focus, goals, and reminders before your shift begins.
Front of House: Updates for hosts, servers, and bar—guest flow, promos, and service tips.
Back of House: Check in for BOH updates, cleaning protocols, and prep priorities.
Servers & Bar: Scan for specials, upsell tips, and service highlights.
Kitchen: See what’s cooking—recipe notes, timing, and execution tips.
Leadership: Hear directly from company leaders about vision, goals, and appreciation.
Operations: Key focus areas, performance updates, and brand standards.
Training: Coaching tips, onboarding support, and skill-building videos.
Corporate Chef: New recipes, plating standards, and food quality expectations.
Marketing: See what’s launching—promotions, campaigns, and brand news.
Human Resources: Policy reminders, benefits info, and team support resources.
Pre-shift huddles set the tone for the entire shift — aligning your team, reinforcing expectations, and building culture in under a few minutesBut in reality? They’re often skipped, rushed, or inconsistent.
That’s where The Hub CX comes in — giving managers an easy, repeatable way to deliver clear, confident communication to every shift, every day. Because when your team starts aligned, everything else runs better — service, sales, and staff morale.
Reinforce goals
Energize the team
Boost service standards
Reduce turnover
Simplifies communication and ensures alignment between local teams and corporate directives.
Provides every team member with the tools and information they need to succeed.
Ensures teams are well-prepared to deliver exceptional service every time.
A standardized tool that supports unique local needs without sacrificing brand identity.
Encourages staff development through easy access to training resources and corporate guidance.
Creates one central place where staff can find links, resources, and key contact information.
Ensure smooth coordination between the kitchen and front-of-house by sharing quick, scannable videos with tips on packing, timing, and guest communication—especially during peak hours. Keep takeout quality consistent and customers happy with every order.
Launch new menu items with ease by giving chefs and servers instant access to video walkthroughs, plating visuals, and talking points. No more confusion—just clear, consistent updates across every location.
Whether it’s a game-day special or a seasonal promotion, The Hub CX helps your bar and service teams align on drink menus, timing, and setup with short, targeted videos. Everyone’s on the same page before the doors even open.
Reduce downtime for new hires by giving them instant access to training videos, team intros, and key procedures, all through a single poster on the wall. Onboarding becomes fast, flexible, and repeatable.
Need to reinforce cleaning protocols or update safety steps? Skip the paper memos. Upload a quick video that walks through exactly what’s expected, and let your team scan and watch it as often as needed.
1925 PubHouse — voted Best Restaurant and winner of multiple community awards year after year for both locations, with an average Google rating of 4.6 stars — knows that pre-shift communication and coaching are essential to building a strong team culture. The Hub CX helps managers deliver clear, consistent messaging that keeps staff informed, reduces turnover, and drives the kind of guest experience that earns rave reviews.
Ready To Get Started?The Hub CX keeps communication simple—and so is our pricing. Whether you’re running one location or a hundred, choose the plan that fits your team and start reaching every employee, every day. For less than $1 a day, you’re giving your team the clarity they need and eliminating one of the biggest pain points in restaurant operations: miscommunications.
Perfect for teams that want to ease in with flexibility. Pay month-to-month and scale at your own pace while giving each location instant access to your branded video channels. ($99 one-time setup fee per location applies.)
Save 17%! Best value for growing groups. Lock in a discounted rate and streamline communications all year long—ideal for multi-location operations looking to stay aligned and efficient. ($99 one-time setup fee per location applies.)
Need multiple posters per location, advanced support, or custom configuration? Our team can tailor The Hub CX to fit your unique operational structure. Get in touch to build a solution that scales with you.
Learn More About The Hub CX:Browse our frequently asked questions, but feel free to reach out to one of our friendly team members for help!
The Hub CX is a communication platform designed specifically for the restaurant and hospitality industry. It delivers critical messages from leadership to frontline team members through QR-code-powered video channels — enabling consistent, clear communication across shifts, locations, and roles. Whether it’s a pre-shift huddle, new menu roll-out, HR update, training tip, or a message from the CEO, The Hub CX ensures everyone sees and hears what matters most — every single day.
The Hub CX uses custom QR codes to create dedicated video channels for your team. Here’s how it works:
Each QR can be reset anytime with a new message, allowing you to deliver daily pre-shifts, new menu updates, leadership messages, or team announcements — all tailored to specific roles or locations.
It’s simple, scalable, and keeps your team connected like never before.
Both — and that’s the beauty of it. For independent restaurants, The Hub CX gives managers a simple, affordable way to deliver consistent pre-shift huddles, team updates, and cultural messaging without screens or complicated tech. Corporate positions are not listed on the Independent Operator Hub. For multi-unit chains, The Hub CX scales effortlessly, allowing corporate teams to push out brand, training, or campaign messages to all locations, while still giving local managers control over their store-level communication. It ensures alignment across the brand without losing the voice of the local leader.
Whether you run one location or 100, The Hub CX keeps your team informed, engaged, and connected.
Your Hub CX account is fully managed by your designated internal team leaders — such as General Managers, Shift Leaders, HR, or Regional Operators — depending on how you choose to structure it. Each QR Channel is easily editable, so managers can update messages at any time without needing IT support or third-party tools.
For multi-unit chains, corporate teams can also control and push branded content across all locations to ensure consistency in communication, culture, and training.
Need help? Our Hub CX support team is always available to guide setup, troubleshoot issues, and provide best practices. Just drop us a line.
No app. No logins. No learning curve. The Hub CX is intentionally simple. All communication is managed through scannable QR codes — just scan, record, and share. There is no dashboard or app required for daily use. It works from any smartphone or tablet, making it fast, flexible, and friction-free.
You can update your Hub CX videos as often as you like — hourly, daily, weekly, or monthly — depending on the message and the audience.
For multi-unit or chain platforms, we recommend establishing a consistent cadence so local teams know when to check for updates. Whether it’s a weekly message from Operations, a monthly HR update, or a quarterly vision message from leadership, creating a rhythm builds trust and ensures alignment.
Individual managers can still use their assigned Channels for real-time, day-to-day updates — but corporate-led Channels benefit most from a predictable schedule.
Just one poster per location is all you need.
For single-location restaurants, that one QR poster gives your team access to all relevant Channels — from daily pre-shift messages to safety tips and training updates — all in one place. For multi-unit brands, each location still uses one poster, but with a powerful distinction:
This creates a simple, unified communication system that drives alignment without adding complexity.
The Hub CX is built to be affordable and scalable for restaurants of all sizes.
Each subscription includes:
There are no hidden fees, no app downloads, and no hardware required. Just scan, record, and keep your team aligned — whether you operate one restaurant or 100.
Yes. We offer customized packages as part of our enterprise packages. Contact us to learn more.
Let The Hub CX streamline your communications, and elevate your business to the next level of efficiency and guest satisfaction. Whether you’re a single-unit operation or a multi-location powerhouse, this tool adapts to meet your unique needs.
